Orders of Transfers only:
In almost all cases, an order that contains transfers only will take 2-3 business days to produce and ship out from our factory, from the date the order was placed, IF the order was received prior to 3:00pm MT.
Some important notes:
- This year we have been operating more on a 2-day window, with over 85% of orders shipping out in 2 days or less;
- If we finish your order early it will ship early; we don’t wait till 2-3 days just for the sake of waiting.
Examples:
- Order is placed at 1:00pm on a Monday – would ship out on Wednesday or Thursday of that week;
- Order is placed anytime on a Sunday – would be treated as being received on Monday morning, and would ship out on Wed. or Thursday of that week;
- Order is placed at 3:01pm on a Monday – would be treated as being received on Tuesday morning, and would ship out on Thurs. or Friday of that week;
- Order is placed at 3:01pm on a Friday – would be treated as being received on Monday morning of the following week, and would ship out on Wed. or Thurs. of the following week (2-3 business days after Monday AM)
Potential exceptions to the above:
- US “bank holidays” aren’t treated as business days;
- There may be blackout dates where our production facility is closed, we try to communicate these dates ahead of time;
- There may be times when we don’t have all the materials in stock to complete an order, so we will contact you and either split the order into pieces while awaiting arrival of the new materials, or need to push back the entire order;
- Transfers orders of $750+ may require extra time to produce – it depends on our existing production schedule and exactly what is contained in the order. If we think this is going to be the case we will contact you ASAP with an estimate.
- On rare occasions, orders that contain custom text may take up to one additional day to produce, as these items may need to be sent through our Design Team to have the custom text strings created (there is never a design charge for custom text).
Orders of Completed Products (Shirts, etc):
In most cases, an order that contains one or more completed products, such as bling-embellished apparel items, will be made and ship out from our factory, within 3-5 days.
- The exact timing will depend on whether or not we have the product blank (e.g. blank shirt) in stock in our warehouse. Note that we don’t stock MOST of the products in our selection, but we place orders from our vendors 2-3 times per week, and items take 2-5 business days to arrive here blank before the design application work can begin.
- You can see guidelines for timing near the bottom of each product page once a product is selected. Here is where to find this info:
- If you need to order transfers AND completed items and want the transfers to ship out as soon as they are ready (without them waiting for the completed products to be completed) then you should order the transfers and completed products separately.
Shipping methods and costs:
We make a few different shipping options available during online checkout. Rates are calculated based on the weight of the order in your shopping cart.
You can get your own shipping timing estimates on usps.com or ups.com – our originating ZIP code is 83642.
- USPS First Class Mail – is always going to be your cheapest option. It is available only for orders weighing <1 lb, and you should expect arrival 3-4 mailing days after shipping. The USPS does not guarantee a delivery date using First Class Mail.
- USPS Priority Mail – will often be the cheapest shipping option for orders of approx. 1-5 lbs, and is an option for any order up to 70 lbs. Expect arrival 2-3 mailing days after shipping. The USPS does not guarantee a delivery date using Priority Mail.
- “Ground” – will often be the cheapest shipping option for orders of 5+ lbs. Typically we ship Ground orders via UPS Ground, but if it makes sense (is cheaper and/or faster), we may ship “Ground” by USPS Priority Mail. We recommend getting a quote in the shopping cart for both Priority Mail and Ground, and use Priority Mail if it’s cheaper.
- UPS 2nd Day Air – would be delivered the 2nd business day after shipping. Saturday delivery is not available. Delivery is guaranteed and if UPS delivers late we’ll refund your shipping costs.